How it works · Delivery & Certificate
Stage Four — Getting It to You
It is heavy, it is valuable, and it ships insured. The certificate travels with it.
Send a reference, a rough idea, or a photograph. We will tell you honestly whether it will cast well.
The whole argument, in one line
One of one. The design retires after casting.
1 of 1
No mould survives to make a second
Approved
You sign off before any metal is poured
.999
Fine silver, hand-poured in the USA
.999
Fine silver. One grade, every piece, every size
1 of 1
The design is retired after casting. Genuinely
USA
Hand-poured here, not imported and rebadged
COA
Certificate of authenticity with every piece
Tarnish is normal and reversible
Silver tarnishes. That is chemistry, not a defect, and it is the single most common thing people worry about on arrival — usually months later when a piece has warmed slightly in tone.
What arrives
- The piece, packed for its weight rather than its size.
- A certificate of authenticity stating purity and weight.
- Photographs taken before it left us.
- Care notes, which mostly say leave it alone.
What arrives with the piece
The certificate is not decoration. It records the metal, the weight, the date and the commission, which is what an insurer needs to schedule the piece and what any future owner needs to establish what it is. A solid silver object with no documentation is worth what someone believes it is; the same object with a certificate is worth what it is.
Keep it with the piece rather than in a drawer somewhere else. The pattern we see with commissioned work generally is that documentation and object separate within a generation, and the object then gets valued as scrap by someone who has no way of knowing what they are holding. That is the single most avoidable loss of value attached to any commissioned piece, and it costs nothing to prevent.
How we handle it
- 01Insured shipping, tracked, packed for the weight.
- 02Certificate of authenticity with purity and weight.
- 03Photographs of the finished piece.
- 04Care guidance that does not involve polishing it constantly.
Leave it alone. Display it out of direct sun, away from rubber and wool, and do not polish it every month — silver polish removes a microscopic amount of metal each time, and over years that adds up on a detailed surface.
Said plainly
Where we stop
Because every piece is made to order, all sales are final. If something arrives defective or damaged in transit, contact us within seven days and we will make it right.
FAQ
Common questions
- How is it shipped?
- Insured and tracked, packed for the weight rather than the box size.
- Will it tarnish?
- Yes, eventually. That is chemistry. It is reversible and it is not a defect.
- How should I clean it?
- Rarely. Polish removes a little metal each time, and on detailed work that matters over years.
- What if it arrives damaged?
- Contact us within seven days and we will make it right.
Commissions
Pets
By a distance the most commissioned thing we make, and usually the one that means the most. Often it is a memorial, which changes how carefully we handle every part of it.
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Mascots & Logos
Companies commission these for milestones, retirements and the kind of award nobody throws away. A solid silver version of your own mascot is difficult to put in a drawer.
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Cars & Vehicles
Not a generic model of that make. Your actual car, with your plate, your wheels and the modification you spent a summer arguing with.
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Characters & Original Art
People ask us for characters constantly. Here is exactly what we do, and what we do not, without the vagueness this subject usually attracts.
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Buildings & Places
A first house, a family business, a church, a stadium, a boat house. Architecture casts unusually well because it is mostly flat planes and hard edges.
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Hands & Impressions
Almost always for a new baby, and sometimes for a memorial. Either way the appeal is exactness — this is the hand at the size it actually was, in a metal that does not change.
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More how it works
The Brief
Send a photograph, a reference, or a description. This stage costs nothing and it is where we tell you the truth about what is possible.
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The Sculpt
We build it digitally first and show it to you. Nothing is cast until you have seen it and said yes.
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Casting & Finishing
The sculpt becomes a mould, the mould becomes metal, and then a person finishes it by hand. That last part is why no two castings are identical.
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Next step
Run it both ways before you decide.
No credit check and no obligation. Tell us what you hold and what the money is for, and if selling is the better answer for your situation you will be told that first.